Shipping Policy

Effective Date: [6-09-23]

Thank you for choosing Faith Grow, operating under the JKsellbuy.com platform, for your Kashmiri product needs. This Shipping Policy outlines important information about the shipping and delivery of products purchased from us.

1. Shipping Rates:

Shipping rates are determined based on factors such as product weight, destination, and shipping method. You will be provided with the applicable shipping rates during the checkout process. Please review these rates before completing your purchase.

2. Shipping Destinations:

We currently offer shipping to addresses within India. Please ensure that the shipping address you provide is accurate and complete to avoid delivery delays or issues.

3. Estimated Delivery Times:

The estimated delivery time varies depending on your location, shipping method, and product availability. You will receive an estimated delivery date during the checkout process. Please note that this date is an estimate and not a guarantee.

4. Order Processing Time:

We strive to process and dispatch orders as quickly as possible. Order processing typically takes 5-6 business days  from the date of purchase. If there are any delays in processing your order, we will notify you promptly.

5. Shipment Tracking:

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and receive updates on its location and estimated delivery date.

6. Shipping Providers:

We work with trusted shipping providers to ensure the safe and timely delivery of your products. The shipping provider may vary depending on your location and the selected shipping method.

7. Shipping Delays:

While we make every effort to ensure timely deliveries, we are not responsible for shipping delays caused by circumstances beyond our control, including but not limited to natural disasters, weather conditions, customs delays, or any other unforeseen events.

Return and Refund Policy

At Faith Grow, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to ensure your peace of mind.

1. Eligibility for Returns:

To be eligible for a return, the following conditions must be met:

• The return request is initiated within  30 days from the date of delivery.
• The product is in its original condition, unused, and with all original tags and packaging intact.

2. Return Process:

To initiate a return, please follow these steps:

• Contact our customer support team at [9858411995] to request a Return Merchandise Authorization (RMA) number.
• Package the product securely, including the RMA number, and ship it to the address provided by our customer support team.

3. Refund Process:

Once we receive and inspect the returned product and confirm that it meets the eligibility criteria, we will process your refund. Refunds will be issued to the original payment method used for the purchase.

4. Return Shipping Costs:

Return shipping costs are the responsibility of the customer, except in cases where the product is defective or damaged upon receipt.

5. Defective or Damaged Products:

If you receive a defective or damaged product, please contact us immediately. We will provide instructions on how to return the product and will cover the return shipping costs.

6. Refund Timing:

Refunds may take  5-7 business days to process once the returned product is received and inspected.

Contact Us:

If you have any questions or concerns about our Shipping and Return Policy, please contact us at [9858411995]. We are here to assist you and ensure a smooth shopping experience at Faith Grow.

By making a purchase from Faith Grow, you acknowledge that you have read and agree to the terms of this Shipping and Return Policy. Thank you for choosing us for your Kashmiri product needs.